Last Updated: December 4, 2025
Our Commitment
Star Medical Wellness is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to provide equal access to our website and services.
We believe that everyone should be able to access healthcare information and services, regardless of their abilities. Accessibility is not just a legal requirement—it's the right thing to do.
Conformance Status
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards issued by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
Level AA conformance means our website aims to meet all Level A and Level AA success criteria. This level of conformance indicates a higher level of accessibility and is recommended for websites serving the public.
Sienna AI Website Accessibility by AudioEye
Star Medical Wellness uses Sienna AI accessibility widget provided by AudioEye through our Brizy Cloud website platform. Sienna AI is a comprehensive accessibility solution that provides:
- Automatic Accessibility Remediation: AI-powered technology continuously scans and fixes accessibility issues
- Real-Time Improvements: Ongoing monitoring and updates to maintain compliance
- Screen Reader Optimization: Enhanced compatibility with assistive technologies
- Keyboard Navigation Support: Improved navigation for keyboard-only users
- Visual Adjustments: Options to customize text size, spacing, contrast, and more
How to Use the Sienna AI Widget
Look for the accessibility icon on our website (typically located in the bottom corner of the screen). Click or tap on it to access accessibility features including:
- Text Adjustments: Increase or decrease text size, adjust line height and letter spacing
- Color & Contrast: High contrast mode, dark mode, adjust color saturation
- Navigation Aids: Highlight links, readable fonts, content highlighting
- Screen Reader Mode: Optimized experience for screen reader users
- Keyboard Navigation: Enhanced keyboard-only navigation support
Accessibility Features
Our website includes the following accessibility features:
Structure and Navigation
- Clear Navigation: Consistent and logical site structure across all pages
- Descriptive Headings: Properly structured heading hierarchy (H1, H2, H3, etc.)
- Skip Links: Ability to skip to main content
- Breadcrumb Trails: Clear indication of your location within the site
Visual Design
- Color Contrast: Appropriate contrast ratios between text and background
- Readable Fonts: Clear, legible typography at appropriate sizes
- Responsive Design: Website adapts to various screen sizes and devices
- Zoom Support: Content remains accessible at up to 200% zoom
Content Accessibility
- Alternative Text: All informative images include descriptive alt text
- Link Descriptions: Descriptive link text that makes sense out of context
- Video Captions: Captions provided for video content where applicable
- Document Accessibility: PDFs and documents are created with accessibility in mind
Keyboard and Assistive Technology
- Keyboard Navigation: Full website functionality available via keyboard
- Focus Indicators: Clear visual indication of keyboard focus
- Screen Reader Compatibility: Properly labeled forms and ARIA landmarks
- No Keyboard Traps: Users can navigate away from all elements
Assistive Technologies We Support
Our website is designed to work with common assistive technologies including:
Screen Readers
- JAWS (Job Access With Speech)
- NVDA (NonVisual Desktop Access)
- VoiceOver (Mac/iOS)
- TalkBack (Android)
- Narrator (Windows)
Other Assistive Tools
- Screen magnification software
- Speech recognition software (Dragon NaturallySpeaking, etc.)
- Alternative input devices (switches, joysticks, head pointers)
- Text-to-speech software
Known Limitations
We are committed to continuous improvement. Some known limitations include:
Current Limitations
- Third-Party Content: Some embedded content (Google Maps, scheduling widgets) may have accessibility limitations beyond our control
- PDF Documents: Some older PDF documents may not be fully accessible. We are working to remediate these
- Dynamic Content: Some dynamically generated content may require additional support
- Legacy Content: Older content is being systematically reviewed and updated for accessibility
We are actively working to address these limitations and welcome feedback on how we can improve.
Feedback and Assistance
We welcome your feedback on the accessibility of Star Medical Wellness website. If you encounter accessibility barriers, please let us know:
Report Accessibility Issues
When reporting an issue, please include:
- The web page or feature you're having trouble with
- The assistive technology you're using (if applicable)
- A description of the problem
- Your contact information (if you'd like a response)
We aim to respond to accessibility feedback within 2 business days.
Alternative Access to Services
If you have difficulty using our website, we offer alternative ways to access our services:
- Phone Consultations: Call (407) 986-1600 to speak with our staff
- Email Support: Send inquiries to
info@starmedicalwellness.com
- In-Person Assistance: Visit our office for in-person help with any service
- Accessible Formats: Request information in alternative formats (large print, braille, audio)
Ongoing Accessibility Efforts
We are committed to maintaining and improving accessibility through:
- Regular Audits: Periodic accessibility audits using automated tools and manual testing
- User Testing: Testing with people who use assistive technologies
- Staff Training: Ongoing training for our team on accessibility best practices
- Prompt Updates: Addressing reported accessibility issues promptly
- New Content Review: Accessibility review for all new content before publishing
Standards and Compliance
Star Medical Wellness aims to comply with:
- Americans with Disabilities Act (ADA): Federal law prohibiting discrimination based on disability
- Section 508 of the Rehabilitation Act: Federal standard for electronic accessibility
- WCAG 2.1 Level AA: International web accessibility guidelines
Technical Specifications
Our website's accessibility relies on the following technologies working together with your browser and assistive technology:
- HTML5
- CSS3
- JavaScript
- ARIA (Accessible Rich Internet Applications)
- Sienna AI by AudioEye (via Brizy Cloud)
- Responsive web design principles
Assessment and Testing
This accessibility statement was last reviewed on December 18, 2025. Our accessibility testing includes:
- Automated Testing: Regular scans using accessibility evaluation tools
- Manual Testing: Review by accessibility experts
- Assistive Technology Testing: Testing with screen readers and other AT
- User Feedback: Input from people with disabilities
Third-Party Partners
Some functionality on our website is provided by third-party services:
- Setmore: Appointment scheduling
- Google Maps: Location services
- Regimen Pro & Fullscript: Product purchasing
While we choose partners with accessibility in mind, we cannot guarantee the accessibility of external platforms. If you experience accessibility issues with third-party services, please contact us for alternative access methods.