Cookie Policy

Star Medical Wellness uses cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, and how you can control them.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. Cookies help websites remember information about your visit, which can make your next visit easier and the site more useful to you.

There are different types of cookies:

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a specified period or until you delete them
• First-Party Cookies: Set by the website you're visiting
• Third-Party Cookies: Set by a third-party service on behalf of the website owner

2. Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for our website to function properly. They enable basic functionality such as:

• Page navigation and access to secure areas
• Remembering your session
• Enabling core website features
• Security and authentication

These cookies cannot be disabled as they are necessary for the website to work. Without these cookies, services you have asked for cannot be provided.

Analytics Cookies

We use Google Analytics to help us understand how visitors use our website. The information collected includes:

• Pages you visit
• Time spent on pages
• How you arrived at our site (referral source)
• General location (city/state level, not precise)
• Device type and browser information
• Actions taken on the site (e.g., button clicks, form submissions)

Google Analytics ID: G-0VDKWTKZZF

This data helps us improve our website structure, content, and user experience. Analytics data is aggregated and anonymized - we cannot identify individual users from this data.

Functional Cookies

These cookies allow us to remember choices you make and provide enhanced, personalized features such as:

• Remembering your preferences and settings
• Enabling video content
• Improving website functionality
• Customizing content based on your preferences

3. Information Collected by Cookies

The cookies on our website collect the following types of information:

• Technical Information: IP address, browser type and version, operating system, device type
• Usage Information: Pages visited, time and date of visit, time spent on pages, links clicked
• Referral Information: Website or search engine that referred you to our site
• Location Data: General geographic location (city/state level based on IP address)

Protected Health Information (PHI): Cookies on our website do not collect Protected Health Information. PHI is only collected through secure, HIPAA-compliant systems when you register as a patient or use our patient portal.

4. How to Control Cookies

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored and delete them individually
• Block all cookies from all websites
• Block third-party cookies only
• Clear all cookies when you close your browser
• Set up exceptions for specific websites

Here's how to manage cookies in common browsers:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Manage and delete cookies

Opt-Out of Google Analytics

To prevent Google Analytics from collecting data about your website visits, you can:

• Install the Google Analytics Opt-Out Browser Add-on
• Available at: https://tools.google.com/dlpage/gaoptout
• Compatible with Chrome, Firefox, Safari, and Edge

Impact of Disabling Cookies

Important: Blocking or deleting cookies may affect your experience on our website. Some features may not work properly, including:

• Appointment booking functionality
• Form submissions
• Video content
• Remembering your preferences
• Some interactive features

5. Cookie Duration

Different cookies remain on your device for different periods:

• Session Cookies: Deleted automatically when you close your browser
• Persistent Cookies: Remain on your device until they expire or you delete them
• Google Analytics Cookies: Expire after 24 months from your last visit

6. Third-Party Services

Some features on our website use services provided by third parties, which may set their own cookies:

• Setmore (Appointment Scheduling): May use cookies for booking functionality
• Google Maps: May use cookies when displaying location maps
• Embedded Videos: Video platforms may set cookies when you view embedded content

These third-party services are governed by their own privacy policies and cookie policies. We recommend reviewing their policies if you have concerns.

7. Mobile Apps and Websites

When you access our website through a mobile device, we may collect similar information through cookies or similar technologies. Your mobile device settings may allow you to disable cookies or limit tracking.

8. Do Not Track (DNT)

Some browsers have a "Do Not Track" (DNT) feature that lets you tell websites you do not want to have your online activities tracked. We currently do not respond to DNT signals, as there is no universal standard for how to interpret them. However, you can still control cookies through your browser settings as described above.

9. Children's Privacy

Our website is not directed to children under 18. We do not knowingly collect information from children through cookies or any other means. If you believe we have inadvertently collected data from a child, please contact us immediately.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of significant changes by updating the "Last Updated" date at the top of this page.